On 12/14/2020 during a snow storm, where a semi slid off the road and hit a pole with Mediacom service on it, Hebron experienced a widespread outage as a result of this damage. Services were temporarily fixed and Mediacom is now conducting the permanent repair which will result in services being down on 4/13 from 12am – 6am. To make the repair, they will have to remove the damaged equipment and splice new fiber. The maintenance window is scheduled for 6 hours but, in many cases, Mediacom claims the work may be completed much quicker than that time window. They also schedule the maintenance in the middle of the night to cause as little inconvenience to customers as possible.
Thanks for your patience during their maintenance!