COMED Restoration Report 2.22.2023

ComEd - An Exelon Company.

2/22/2023 11:31:43 PM

ComEd Restoration Report
Hebron Status Update

Dear Municipal Leader,

Included below is an update for Municipal Leadership regarding the ComEd electrical system serving Hebron.

Please contact your ComEd External Affairs Manager, Tom Tumminaro (Cell # 630-363-8818), with questions.

Measurement

Statistics

Customers in Town

607

Estimated Impact

133

Estimated Customers Out of Service

128

Estimated Customers Restored

5

Percent Restored

3.8%

Open Outages

3

Open Outages Dispatched

0

Open Outages Assigned

1

Open Outages Un-Assigned

2

Distinct Crews Involved in Open Otgs

0

 

Top 3 Municipal/ Ward/ County Outages in Your Community

Outage NO

Circuit

Dev ID

Off Time

Duration

Town Cust
Out

ETR

Last Assigned/ Enroute/ Arrival Status

7085370

E791 DCE79

ARC446792 ~ 34 E791

2/22/2023 8:41:46 PM

158

126

 

ASSIGNED

7084458

E822 DCE82

ARC442455 ~ 34 E822

2/22/2023 7:21:32 PM

239

1

   

7086141

E822 DCE82

381093C1

2/22/2023 10:09:45 PM

70

1

   

Priorities For Storm Restoration
 

  • Through switching and repair of high voltage transmission lines and substations, we restore service to the largest number of customers.
  • We restore power to facilities critical to public health and safety including hospitals, police and fire stations, water reclamation plants, and communication systems.
  • We dispatch crews to make repairs to equipment that will return service to the largest number of customers in the least amount of time. These include major feeder trunk lines, high-density housing projects, and large neighborhoods.
  • Finally, we restore power to smaller neighborhoods and individual services.

NEW: Receive Outage Alerts on Your Mobile Phone

ComEd has instituted a two-way text messaging capability that allows customers to text their outage to ComEd and enables ComEd to text restoration information back to customers.
The expanded outage alert text message program will provide added convenience for customers and help improve their experience. The new program enhancements:

Public Safety Awareness

Public safety is paramount during storms and ComEd encourages the public to remember to take the following precautions:

  • Anyone encountering a downed power line is urged to immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) and report the location. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
  • Never approach a downed power line. Always presume a power line is energized and extremely dangerous.
  • Check on elderly and other sensitive family members and neighbors to ensure their safety and make alternate arrangements, as it may be some time before their power is restored.

ComEd also offers the following suggestions for customers experiencing a prolonged outage:

  • Turn off all appliances including your furnace, water heater, and water pump.
  • Leave a lamp on so you can know when power has been restored.
  • Keep freezer and refrigerator doors closed and open them only when necessary. Food can stay frozen for 36 to 48 hours in a fully loaded freezer, if the door remains closed. A half-full freezer can generally keep food frozen for 24 hours.
  • Customers who are on medical support equipment are strongly encouraged to evacuate to a place where they can be comfortable and safe.